PRIVACY POLICY

Last Updated: May 16, 2026

MMC Labs Inc. respects your privacy.

This Privacy Policy explains how MMC collects, uses, processes, stores, and protects information across all MMC Services.

1. Information We Collect

MMC may collect:

Account Information

  • name

  • email

  • organization

  • account credentials

  • contact information

Technical Information

  • browser information

  • IP address

  • device information

  • operating system

  • cookies

  • analytics information

  • usage metrics

Camera, Video, and Motion Data

Depending on the Service used, MMC may process:

  • live camera streams

  • uploaded media

  • motion landmarks

  • body tracking information

  • recognition outputs

  • segmentation outputs

  • quality metrics

  • derived movement data

Communications

Information submitted through:

  • contact forms

  • demo requests

  • customer inquiries

  • consultations

2. Camera and Media Permissions

MMC only accesses camera or media functionality with user permission.

Users control when video capture or streaming begins.

3. How We Use Information

MMC may use information to:

  • provide Services

  • process motion and computer vision tasks

  • support research and development

  • improve models

  • improve system accuracy

  • troubleshoot issues

  • maintain security

  • communicate with users

  • support integrations and APIs

  • generate outputs and reports

Where possible, MMC prioritizes use of processed, de-identified, aggregated, or anonymized information.

4. Data Retention

MMC may temporarily retain information as reasonably necessary to:

  • provide Services

  • improve reliability

  • support debugging

  • satisfy legal obligations

  • maintain platform security

Retention periods may vary by Service.

Certain demo or temporary processing data may be deleted automatically.

5. Research and Model Improvement

MMC may use processed, de-identified, aggregated, or anonymized information to:

  • improve Services

  • improve models

  • improve system performance

  • conduct internal research

MMC does not sell raw user videos.

6. Sharing of Information

MMC may share information with:

  • cloud service providers

  • infrastructure providers

  • research collaborators

  • analytics providers

  • contractors

  • service providers

only as reasonably necessary to operate Services.

Where possible, shared information may be processed, anonymized, or de-identified.

7. AWS and Cloud Processing

MMC may use third-party cloud providers, including Amazon Web Services (AWS), to host, process, store, and secure information.

8. Security Measures

MMC uses commercially reasonable technical, organizational, and administrative safeguards designed to protect information.

However, no system can be guaranteed to be completely secure.

9. International Users

MMC may provide Services internationally.

By using the Services, users understand information may be processed in Canada or other jurisdictions where MMC or its providers operate.

10. Your Rights

Subject to applicable law, users may request:

  • access to personal information

  • correction of inaccurate information

  • deletion of certain information

  • export of certain information

Requests may be submitted to MMC directly.

11. Cookies and Analytics

MMC may use cookies, analytics tools, and similar technologies to:

  • improve Services

  • analyze traffic

  • understand usage

  • improve performance

Users may control cookies through browser settings.

12. Children

MMC Services are not directed toward children where prohibited by law.

13. Changes to Privacy Policy

MMC may revise this Privacy Policy periodically.

Updated versions will be posted through MMC Services.

14. Contact

Questions regarding privacy may be directed to:

MMC
contact@get-mmc.com
69 Union St., Kingston, ON, K7L 2N9